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To use a Smart Keyboard Folio, you need an iPad Pro 11-inch (1st or 2nd generation) or iPad Pro 12.9-inch (3rd or 4th generation).
To use a Smart Keyboard, you need an iPad (7th generation), iPad Air (3rd generation), iPad Pro 9.7-inch, iPad Pro 10.5-inch, or iPad Pro 12.9-inch (1st or 2nd generation).
Looking for Magic Keyboard help? Learn how to set up and use Magic Keyboard for iPad.
Connect to your iPad
Unlike Bluetooth keyboards, you don't need to pair or turn on your Smart Keyboard Folio or Smart Keyboard.
If you have an iPad Pro 11-inch (1st or 2nd generation) or iPad Pro 12.9-inch (3rd or 4th generation): Connect your Smart Keyboard Folio to your iPad Pro with the Smart Connector. The Smart Connector is on the back of your iPad Pro, and has three small, magnetic contacts. Then put your iPad in the Type position.
If you have an iPad (7th generation), iPad Air (3rd generation), iPad Pro 9.7-inch, iPad Pro 10.5-inch, or iPad Pro 12.9-inch (1st or 2nd generation): Connect your Smart Keyboard to your iPad with the Smart Connector, which has three small, magnetic contacts. The Smart Connector is on the top edge of your Smart Keyboard and on the side of your iPad. Then put your iPad in the Type position.
Stand your iPad
Fold the Smart Keyboard Folio into the type position:
Fold the Smart Keyboard into a triangle with the keyboard in front of your iPad:
To use the keyboard, your iPad needs to be in the groove above the number keys and folded in the Type position.
Use keyboard shortcuts
Apple Wired Keyboard
There are multiple keyboard shortcuts that you can use to perform commands.
Most keyboard shortcuts use the Command ⌘ key, like a Mac. If you're more familiar with a PC keyboard, the Command ⌘ key does the same thing as the Control key on a PC.
Apple Keyboard For Sale
Learn more about iPad keyboard shortcuts.
Switch to software keyboard
You might need to use the software keyboard that appears on your iPad display, instead of the Smart Keyboard Folio or Smart Keyboard, to do things like type accented characters or use dictation.
To show the software keyboard, tap the keyboard button in the lower-right corner of the screen. In the menu that appears, tap the show keyboard button . To hide the software keyboard, tap the dismiss button .
Learn more about using keyboards with your iPhone, iPad, or iPod touch.
Used Apple Keyboard
Get help
If your iPad doesn't detect your Smart Keyboard Folio or Smart Keyboard or you see an 'Accessory not supported' alert on your iPad, make sure there's no debris or plastic covering on the Smart Connector pins on the keyboard or the Smart Connector on the iPad. Also, try these steps:
Old Apple Keyboard
- Make sure that your iPad and Smart Keyboard Folio or Smart Keyboard are in the Type position and that you have the latest version of iOS or iPadOS.
- Remove the Smart Keyboard Folio or Smart Keyboard from your iPad.
- Restart your iPad.
- Reconnect the Smart Keyboard Folio or Smart Keyboard.
